Lesson l: Taking a reservation over the phone.
第一课： 同意电话预定房间
在第一部分中，你要学习怎么样通过向客人做自我介绍及怎么样用英语表达“早晨好”、“下午好’’和“晚上好’’如此的词汇，你还要学 习怎么样表达日期及英语字母的国际无线电标准拼读方法。另外在这 一课中你还可以学习及训练怎么样正确地称呼客人和“是’’这个词语 的正式使用方法。
在这一部分的对话，你要学习怎么样同意电话预定房间，请听酒店前 台接待员利奥是怎么样
Leo: Hi, l'm Leo
同意杰克伟博中年但未婚的女儿蒙纳
Mona: Hi, l'm Mona White
及蒙纳的爸爸杰克伟博
Jack: Hi, l'm Jack Webber.
目前让大家听同意电话预定房间的对话
Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes,I'd like to book two rooms for myself and my father. Could you tell me the cosplayt of a single room per night?
Leo: Certainly.A single room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25th to the 28tri of September.
Leo: Arriving the 25th of September and leaving on the 28th? Three nights?
Mona: That's right.
Leo: Just a minute please.
大家一块儿听听利奥是如何接听电话的
Listen to Leo's greeting with translation..
利奥： 早晨好，这里是广场酒店，我是利奥
Leo: Plaza Hotel, good morning. Leo speaking.
茌英语中，在中午十二点之前大家问候他们时都可以说GOOD
MORNING，而在中午十二点之后到天黑之前大家都可以说GOOD AFTERNOON，而在天黑之后到午夜十二点之前这期间内，大家就要说GOOD EVENING了，请注意，你绝不能把GOOD NIGHT当作问 候语来用，由于这个词组是大家在晚间表达再见的一种说法。请 和我一块儿训练：
Good morning
Good afternoon
Good evening
大家一块儿听听利奥是如何说的
Leo: Plaza Hotel, good morning. Leo speaking.
利奥： 早晨好，这里是广场酒店，我是利奥
在接听电话时，英语中比较正式地说明自己名字的方法是在 我们的名字之后加上“SPEAKING"这个词，请听录音并跟 着训练
Leo: Leo speaking
Mona: Mona speaking
Jack: Jack Webber speaking
目前请听新的一段对话，我会将这段对话翻译成汉语
Mona: Could you tell me the cosplayt of a single room per night?
蒙纳： 你能告诉我每一个房间每晚的收费是多少吗?
Leo: Certainly.A single room is $120 dollars American, per night.
利奥： 没问题，每一个房间每晚的收费是一百二十USD。
请注意听
Leo: Certainly.
利奥： 没问题
在这里， CERT人工智能NLY是YES的另外一种比较正式的说法，请注意 听并跟着重复
Certainly
Certainly
在称呼男士客人时，大家要在他的姓前面加上SIR或者MR.而在称 呼女人客人时则要在她的姓前面加上MADAM成者MS.请注意听并跟 着重复
Certainly，sir.
Certainly，Mr Webber.
Certainly, madam.
Certainly, Ms White.
请注意收听下一段对话及翻译
Leo: And when would you like the rooms?
利奥： 你要什么时间入住?
Mona: From the 25th to the 28tri of September.
蒙纳： 入住时间9月25日，离店时间为9月28日。
Leo: Arriving on the 25tri of September and leaving on the 28tri?Three nights?
利奥： 入住时间9月25日，离店时间是28日，你一共 住三天，对吗?
Mona: That's right.
蒙纳： 正确
Leo: Just a minute please.
利奥： 请稍候
在表达月和日的时候，大家是如此说的：THE SECOND OF JULY或者 JULY SECOND，请注意听并跟着重复
The second of July
July second
好，下面请听对话。请注意，在利奥的讲话之后会有一段间隔以 便你重复他的话
Leo: Plaza Hotel, good morning. Leo speaking.
Mona: Ah yes,I'd like to book two rooms for myself and my father. Could you tell me the cosplayt of a single room per night?
Leo: Certainly. A single room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25th to the 28tri of September.
Leo: Arriving the 25th of September and leaving on the 28th?
Leo: Three nights?
Mona: That's right.
Leo: Just a minute please.
你目前收听的是澳广广播电台制作的“旅游业英语”
第一课： 同意电话预定房间
Lesson l: Taking a reservation over the phone.
请注意收听新的一段对话的生词与表达方法
Leo: Just a minute please. Yes, we have rooms available then. You require two single rooms?
Mona: Yes, thank you.
Leo: Can l have your name please?
Mona: My name is Mona White.
Leo. And your father's name, Ms White?
Mona; Jack Webber.
Leo: Could you spell the surname please?
Mona: Sure. W|E|double B|E|R.
Leo: Double P for Papa?
Mona: No, double Bfor Bravo
诸注意听利奥是如何请客人稍候的
Leo:Just a minute please.
利奥： 请稍候
请你跟着说
Just a minute please.
Just a minute please.
请再听一次这段新的对话及汉语翻译
Leo:Yes, we have rooms available then. You require two single rooms?
利奥:噢，这期间有房间，你需要两个单人房间对吗?
Mona:Yes, thank you
蒙纳:对，谢谢
Leo:Can I have your name please?
利奥:请问你的名字?
Mona:My name is Mona White.“
蒙纳:我的名字是蒙纳怀特
Leo:And your father's name, Ms White?
利奥:J环特女性，你爸爸的名字是……?
大家再一块儿学习一些称呼别人头衔的使用方法。假如一个人介绍他一个人是大夫“DOCTOR”或者教授“PROFESSOR"，那样你就能在称呼 他们时在他们的名字前面用这类头衔，而不必称呼他们为先生、 女性或者小姐。
Certainly, Mr Webber.
Certainly, Doctor Brown.
Certainly, Ms White.
Certainly, Professor Black.
Certainly, Mrs Green.
请继续听这段对话和汉语翻译
Mona:Jack Webber.
蒙纳:杰克伟博
Leo: Could you spell the surname please?
利奥： 请告诉我怎么样拼写你爸爸的姓怎么样?
Mona: Sure. W|E|double B|E|R.
蒙纳： 没问题，拼法是W，E，两个B，E，R。
Leo: Double|P for Papa?
利奥： 是两个P，也就是PAPA的第一个字母吗?
Mona: No, double Bfor Bravo
蒙纳： 不对，是两个B，也就是BRAVO的第一个字母
在英语中有的字母的发音很接近，比如P，B，F和S，尤其是在 电话通话中更是这样。所以学会怎么用英语字母的国际无线电标 准拼法是很有益处的。请听下列示范并跟着重复
A for Alfa.
B for Bravo.
C for Charlie.
D for Delta.
E for Echo.
F for Foxtrot.
G for Golf.
H for Hotel.
1 for India.
J for Juliet.
K for Kilo.
L for Lima.
M for Mike.
N for November.
O for Oscar.
P for Papa.
Q for Quebec.
R for Romeo.
S for Sierra.
T for Tango.
U for Uniform.
V for Victor.
W for Whiskey.
X for X|ray.
Y for Yankee.
Z for Zulu.
Leo: Just a minute please.
Yes, we have rooms available then.
You require two single rooms?
Mona: Yes, thank you
Leo: Can I have your name please?
Mona: My name is Mona White.
Leo. And your father's name, Ms White?
Mona: Jack Webber.
Leo: Could you spell the surname please?
Mona: Sure. W|E|double B|E|R.
Leo: Double P for Papa?
Mona: No, double B for Bravo
结束这一课之前请再听一遍下面的这类短语，期望它们能够帮助你记
住大家今天所学的一些内容
Would you like two nights
or would you like three?
Certainly
Certainly
Just a minute please.
Would you like two nights
or would you like three?
Certainly
Certainly
Just a minute please.
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（实习编辑：高奕飞）
